Effective Date: June 10, 2025

At Theshopgym.shop, your satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to help.

1. Return Window

You may return most new, unopened items within 30 days of delivery for a full refund.

2. Eligibility for Returns

To be eligible:

  • The product must be unused and in original packaging.
  • You must include the original receipt or proof of purchase.
  • Certain items like opened supplements or hygiene-related products are non-returnable.

3. How to Initiate a Return

To start a return, email us at support@theshopgym.shop with:

  • Order number
  • Reason for return
  • Photos of the item (if applicable)

We’ll provide a return shipping label and instructions.

4. Refunds

Once your return is received and inspected:

  • Refunds will be processed to the original payment method.
  • Allow 5–10 business days for processing.

5. Exchanges

We only replace items if they are defective or damaged. For exchange inquiries, contact support@theshopgym.shop